Lifescripts : what to say to get what you want in life's toughest situations completely revised and updated

Pollan, Stephen M.

Lifescripts : what to say to get what you want in life's toughest situations completely revised and updated - Hoboken, New Jersey : John Wiley & Sons, ©2004. - xv, 464 p.: + 1 CD-ROM

Includes Index.

Excerpt from Lifescript #1: Asking for a Salary Increase
Icebreaker: Id like to thank you for the opportunity you and the company have given me. I recognize that youve been very influential in my growth and advancement. However, I have a problem that I need your help with.

Pitch #1: What has happened is that Ive been concentrating solely on my professional growth and havent been paying any attention to my stream of income . . .

Pitch #2: I think my salary no longer reflects my contribution to the company . . .

Pitch #3: I think my salary no longer matches my job responsibilities . . .

Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approachand the actual wordsto use.

The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. Youll also find strategic pointers on attitude, timing, preparation, and behavior.

From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.

9780471643760 0471643769


Business communication.
Interpersonal communication.
Oral communication.

658.3 / POL

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