Lifescripts : what to say to get what you want in life's toughest situations completely revised and updated (Record no. 40749)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02217nam a2200205 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780471643760 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 0471643769 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.3 |
| Item number | POL |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Pollan, Stephen M. |
| 245 ## - TITLE STATEMENT | |
| Title | Lifescripts : what to say to get what you want in life's toughest situations completely revised and updated |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Hoboken, New Jersey : |
| Name of publisher | John Wiley & Sons, |
| Year of publication | ©2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xv, 464 p.: |
| Accompanying material | + 1 CD-ROM |
| 500 ## - GENERAL NOTE | |
| General note | Includes Index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Excerpt from Lifescript #1: Asking for a Salary Increase<br/>Icebreaker: Id like to thank you for the opportunity you and the company have given me. I recognize that youve been very influential in my growth and advancement. However, I have a problem that I need your help with.<br/><br/>Pitch #1: What has happened is that Ive been concentrating solely on my professional growth and havent been paying any attention to my stream of income . . .<br/><br/>Pitch #2: I think my salary no longer reflects my contribution to the company . . .<br/><br/>Pitch #3: I think my salary no longer matches my job responsibilities . . .<br/><br/>Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approachand the actual wordsto use.<br/><br/>The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. Youll also find strategic pointers on attitude, timing, preparation, and behavior.<br/><br/>From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Business communication. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Interpersonal communication. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Oral communication. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Levine, Mark |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Reference Books |
| Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| Reference | Main Library | Main Library | Reference | 09/03/2012 | Donation | 3844.50 | 658.3 POL | 012616 | Reference Books |