Telemarketing - Basics (Record no. 35464)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00743nam a2200193 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780749401610 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 0749401613 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.84 |
| Item number | FRE |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Freestone, Julie. |
| 245 ## - TITLE STATEMENT | |
| Title | Telemarketing - Basics |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | London: |
| Name of publisher | Kogan Page, |
| Year of publication | 1990. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 79 p. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Telemarketing basics.--<br/>Ten steps to success.--<br/>Making the call.--<br/>Summary. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | A practical guide to telephone sales in which ten steps to successful selling are presented. The text covers telemarketing basics and how to achieve professionalism and includes examples, checklists and exercises. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Telephone selling. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Salesmanship -- Use of telephones. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Brusse, Janet. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Reference Books |
| Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| Reference | Main Library | Main Library | Reference | 26/02/1997 | Purchased | 199.00 | 658.84 FRE | 003752 | Reference Books |