Telemarketing - Basics

By: Freestone, JulieContributor(s): Brusse, JanetMaterial type: TextTextPublication details: London: Kogan Page, 1990Description: 79 pISBN: 9780749401610 ; 0749401613Subject(s): Telephone selling | Salesmanship -- Use of telephonesDDC classification: 658.84
Contents:
Telemarketing basics.-- Ten steps to success.-- Making the call.-- Summary.
Summary: A practical guide to telephone sales in which ten steps to successful selling are presented. The text covers telemarketing basics and how to achieve professionalism and includes examples, checklists and exercises.
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Reference 658.84 FRE (Browse shelf(Opens below)) Available 003752
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Telemarketing basics.--
Ten steps to success.--
Making the call.--
Summary.

A practical guide to telephone sales in which ten steps to successful selling are presented. The text covers telemarketing basics and how to achieve professionalism and includes examples, checklists and exercises.

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