IT Systems management /

By: Schiesser, RichMaterial type: TextTextPublication details: New Delhi : Prentice Hall, 2002Description: xxxviii, 487 pagesISBN: 9780130876782; 013087678X ; 013087678XSubject(s): Information resources management | Information technologyDDC classification: 004.21
Contents:
Ch. 1. Historical Perspective -- Ch. 2. Evolving in the 1970s and 1980s -- Ch. 3. Into and Beyond the New Millennium -- Ch. 4. Acquiring Executive Support -- Ch. 5. Organizing for Systems Management -- Ch. 6. Staffing for Systems Management -- Ch. 7. Customer Service -- Ch. 8. Availability -- Ch. 9. Performance and Tuning -- Ch. 10. Production Acceptance -- Ch. 11. Change Management -- Ch. 12. Problem Management -- Ch. 13. Storage Management -- Ch. 14. Network Management -- Ch. 15. Configuration Management -- Ch. 16. Capacity Planning -- Ch. 17. Strategic Security -- Ch. 18. Disaster Recovery -- Ch. 19. Facilities Management -- Ch. 20. Developing Robust Processes.
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Reference Books Reference Books Main Library
Reference
Reference 004.21 SCH (Browse shelf(Opens below)) Available 009436
Lending Books Lending Books Main Library
Stacks
Reference 004.21 SCH (Browse shelf(Opens below)) Available 008439
Total holds: 0

"Harris Kern's Enterprise Computing Institute"--P. facing t.p.

Ch. 1. Historical Perspective --
Ch. 2. Evolving in the 1970s and 1980s --
Ch. 3. Into and Beyond the New Millennium --
Ch. 4. Acquiring Executive Support --
Ch. 5. Organizing for Systems Management --
Ch. 6. Staffing for Systems Management --
Ch. 7. Customer Service --
Ch. 8. Availability --
Ch. 9. Performance and Tuning --
Ch. 10. Production Acceptance --
Ch. 11. Change Management --
Ch. 12. Problem Management --
Ch. 13. Storage Management --
Ch. 14. Network Management --
Ch. 15. Configuration Management --
Ch. 16. Capacity Planning --
Ch. 17. Strategic Security --
Ch. 18. Disaster Recovery --
Ch. 19. Facilities Management --
Ch. 20. Developing Robust Processes.

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