Customer Relationship Management: How to Turn a Good Business into a Great one
Material type:
TextPublication details: New Delhi: Viva Books, 2003Description: 230 pagesISBN: 9788176493604 ; 8176493600DDC classification: 658.812
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Lending Books
|
Main Library Stacks | Reference | 658.812 ROB (Browse shelf(Opens below)) | Available | 008483 | ||
Reference Books
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Main Library Reference | Reference | 658.812 ROB (Browse shelf(Opens below)) | Available | 008192 |
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| 658.812 FRA Building Customer Loyalty | 658.812 FRE What Customers Like About You | 658.812 MAR Quality customer service : the art of treating customers as guests | 658.812 ROB Customer Relationship Management: How to Turn a Good Business into a Great one | 658.812 SMI Meeting Customer Needs | 658.82 BLY Marketing Communication | 658.82 CUM Sales Promotion: How to Create and Implement Campaigns that Really Work |
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