Successful customer retention in a week
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
![]() |
Main Library Reference | Reference | 658.812 SMI (Browse shelf(Opens below)) | Available | 008598 |
Total holds: 0
Browsing Main Library shelves, Shelving location: Reference, Collection: Reference Close shelf browser (Hides shelf browser)
658.812 OLI Satisfaction : a behavioral perspective on the consumer | 658.812 PHI The Marketing Customer Interface 1999-2000 | 658.812 ROB Customer Relationship Management: How to Turn a Good Business into a Great one | 658.812 SMI Successful customer retention in a week | 658.812 WOO Customer Communications 1999-2000 | 658.82 BLY Marketing Communication | 658.82 FIL Marketing Communications: Engagements, Strategies and Practice |
This guide emphasizes the importance of retaining customers for businesses, and explains how a successful customer focus can be achieved and maintained. Topics covered include: identifying customers and finding out what they want; and offering incentives to maintain customer loyalty.
There are no comments on this title.