Principles of Management for the Hospitality Industry

By: Tesone, DanaMaterial type: TextTextPublication details: Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2010Description: ix, 405 pages : illustrationsISBN: 9781856177993 ; 1856177998Subject(s): Hospitality industry -- ManagementDDC classification: 658 | 647.94
Contents:
Part I Management Knowledge -- Managing Hospitality Enterprises -- Management Practice, Evolution and Ethics -- Strategic Planning, Problem Solving, and Decisions -- Systems, Development and Structures -- Part 2 Management Functions -- Operations Management -- Operations Structure and Systems -- Managing Human Resources -- Managing Technology and Marketing Systems -- Accounting and Finance Management -- Part 3 Strategic Applications -- Tactical Productivity Strategies -- Tactical Growth Strategies -- Tactical Turnaround Strategies -- Part 4 Leadership Applications -- Leadership Awareness -- Leadership Practice -- Organizational Behavior & Leadership Development.
Summary: It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. This work is suitable for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Reference Books Reference Books Main Library
Reference
Reference 658 TES (Browse shelf(Opens below)) Available 013687
Lending Books Lending Books Main Library
Stacks
Reference 658 TES (Browse shelf(Opens below)) Available 013688
Total holds: 0

Includes index, glossary

Part I Management Knowledge --
Managing Hospitality Enterprises --
Management Practice, Evolution and Ethics --
Strategic Planning, Problem Solving, and Decisions --
Systems, Development and Structures --
Part 2 Management Functions --
Operations Management --
Operations Structure and Systems --
Managing Human Resources --
Managing Technology and Marketing Systems --
Accounting and Finance Management --
Part 3 Strategic Applications --
Tactical Productivity Strategies --
Tactical Growth Strategies --
Tactical Turnaround Strategies --
Part 4 Leadership Applications --
Leadership Awareness --
Leadership Practice --
Organizational Behavior & Leadership Development.

It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. This work is suitable for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers

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