Employment relations in the hospitality and tourism industries

By: Lucas, Rosemary EMaterial type: TextTextSeries: Routledge studies in employment relationsPublication details: London ; New York : Routledge, 2004Description: xx, 306 pagesISBN: 9780415297110 ; 0415297117 ; 9780415297127; 0415297125 Subject(s): Hospitality industry -- Personnel managementDDC classification: 658.315
Contents:
Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues.
Summary: "Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Reference Books Reference Books Main Library
Reference 		Reference 658.315 LUC (Browse shelf(Opens below)) Available 010336
Total holds: 0

Includes index

Whither employment relations and hospitality? --
Employment and work --
The role of management in employment relations --
Resourcing, development and fair treatment --
Pay, reward and performance --
Representation, participation and involvement --
Employment law and dispute resolution --
What do the workers think? --
Conclusions and future issues.

"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.

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