Effective Telephoning: Student's Book (Oxford Business English Skills)
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
![]() |
Main Library Reference | Reference | 808.066651 COM (Browse shelf(Opens below)) | Available | 006067 |
Browsing Main Library shelves, Shelving location: Reference, Collection: Reference Close shelf browser (Hides shelf browser)
808.066651 COM Effective Presentations: Teacher's Book (Oxford Business English Skills) | 808.066651 COM Effective meetings | 808.066651 COM Effective Meetings: Teacher's Book (Oxford Business English Skills) | 808.066651 COM Effective Telephoning: Student's Book (Oxford Business English Skills) | 808.066651 COM Effective Telephoning: Teacher's Book (Oxford Business English Skills) | 808.066651 COM Effective Socializing: Student's Book (Oxford Business English Skills) | 808.066651 COM Effective Socializing: Teacher's Book (Oxford Business English Skills) |
Unit 1. First contacts.--
Unit 2. The right person.--
Unit 3. An unexpected call.--
Unit 4. What's the message?--
Unit 5. Handling information.--
Unit 6. Communication breakdown.--
Unit 7. Making plan.--
Unit 8. Solving problems.--
Unit 9. Handling complaints.--
Unit 10. Closing a call.
This series of five video-based courses helps to improve language and communication skills in specific business areas.
There are no comments on this title.