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Shut up and listen! :

By: Theobald, TheoContributor(s): Cooper, Cary LMaterial type: Text

TextPublication details: London ; Sterling, VA : Kogan Page, 2004Description: 186 p. : illustrationsISBN: 9780749440244; 0749440244Subject(s): Communication in management | Communication in organizations | Business communicationDDC classification: 658.45 Online resources: Click here to access online | Click here to access online | Click here to access online

Contents:

Introduction -- pt. 1. Insight. Revelations: the truth about honesty, charisma, storytelling and more ; What kind of communicator are you?: the truth about your individual style -- pt. 2. How to ... Introduction ; The truth about reading: how to, when to. Getting the most out of what you read ; The truth about writing: context, grammar, tone of voice and use of plain English ; Persuasion: learn through advertising, read the case study, try it for yourself ; Writing: the rules of the tools: how to write email, text and web copy ; Listening: how and when ; Talking: how and when ; Listening and talking: the rules of the tools ; Feeling: first impressions, body language, culture -- pt. 3. Planning for success. Planning: auditing, ditching the time wasters, targeting and achieving ; Six simple strategies: ways to implement your plan.

Summary: We are much better communicators when we know more about ourselves, think about how and why we communicate, act according to our circumstances and listen to what others have to say. Basing this book on these key principles, the authors profile 20 individuals and their communication skills.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Reference Books	Main Library Reference	Reference	658.45 THE (Browse shelf(Opens below))	Available		012717

Total holds: 0

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Previous	658.45 SWE English for business communication. Teacher's book	658.45 SWE English for business communication	658.45 TAY Communication for business : a practical approach	658.45 THE Shut up and listen! :	658.45 WAR How to write successful fundraising letters : sample letters, style tips, useful hints, real-world examples	658.452 BEC Powerful presentation skills	658.452 HAR Presentations That Persuade and Motivate : a Timesaving Guide.	Next

Including Index.

Introduction --
pt. 1. Insight. Revelations: the truth about honesty, charisma, storytelling and more ; What kind of communicator are you?: the truth about your individual style --
pt. 2. How to ... Introduction ; The truth about reading: how to, when to. Getting the most out of what you read ; The truth about writing: context, grammar, tone of voice and use of plain English ; Persuasion: learn through advertising, read the case study, try it for yourself ; Writing: the rules of the tools: how to write email, text and web copy ; Listening: how and when ; Talking: how and when ; Listening and talking: the rules of the tools ; Feeling: first impressions, body language, culture --
pt. 3. Planning for success. Planning: auditing, ditching the time wasters, targeting and achieving ; Six simple strategies: ways to implement your plan.

We are much better communicators when we know more about ourselves, think about how and why we communicate, act according to our circumstances and listen to what others have to say. Basing this book on these key principles, the authors profile 20 individuals and their communication skills.

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