Lifescripts : what to say to get what you want in life's toughest situations completely revised and updated

Includes Index.

Excerpt from Lifescript #1: Asking for a Salary Increase
Icebreaker: Id like to thank you for the opportunity you and the company have given me. I recognize that youve been very influential in my growth and advancement. However, I have a problem that I need your help with.

Pitch #1: What has happened is that Ive been concentrating solely on my professional growth and havent been paying any attention to my stream of income . . .

Pitch #2: I think my salary no longer reflects my contribution to the company . . .

Pitch #3: I think my salary no longer matches my job responsibilities . . .

Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approachand the actual wordsto use.

The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. Youll also find strategic pointers on attitude, timing, preparation, and behavior.

From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.